We’re moving into a world where voice, gesture, and space are becoming central to how people interact with products and, ultimately, brands.The problem? Voice-first interfaces have struggled because most systems rarely account for the …

Over the last few months, I’ve talked a lot about multimodal UI, AI-native design, and automotive interfaces. Each demands seeing around corners and into the future—so what if we bring that mindset to the …

AI isn’t just changing how we design—it’s changing what we design. Interfaces are turning into prompts, agents, even invisible mics. Products are becoming relationships. And personalization is shifting from “Hey, first name” to experiences …

Sometimes the best tech is no tech, the best UI is no UI, and the biggest disruption comes from the simplest ideas. That’s what Slate is banking on with its radically simple electric truck …

AI-powered multimodal interfaces will redefine customer experience. And the best ones won’t just respond—they’ll intuit: when to speak, when to listen, and when to get out of the way. But we’re not there yet—and …

I recently had an interview published on the rise of GenAI-powered conversational interfaces—and why they’re poised to be the next big paradigm shift in customer experience. The potential is massive, but adoption won’t happen …

In the world of automotive UX, there’s a fine line between great and dangerous. Over the past few years, I’ve had the opportunity to work in this passion area of mine, and—unsurprisingly—it has been …

As a design and strategy leader, I’m drawn to the toughest challenges. Few industries demand the seamless fusion of design, UX, and technology like automotive. And BMW may have just cracked the code. Inspired …

I recently had the opportunity to go hands-on with one of the stars of CES 2025—BMW’s new iDrive X, featuring its groundbreaking panoramic display. Having led in-vehicle experiences for other brands, I was eager …