In my latest Fast Company article, I explore how agentic AI is enabling brands to create better, more human experiences.

At the core are three moves: Connect, Co-operate, and Concierge. Together they create the kind of fluid customer journey we have been imagining for years but have never fully realized.

Done right, they do more than add speed, they have the ability bring a touch more humanity to the digital world.

Read the full article here: https://lnkd.in/g4gKgXCU